SOP

Question: 

Was wondering if my questions about more information on procedures reaches you fine. As the day of our meeting approaches, I would like to re-enquire "the detailed steps and procedures and what can I expect from this entire engagement".
I would also like to know my rights and obligations. 

I sincerely hope my request for information are not considered unreasonable as this is the first time I am engaging professional consultant.

Many Thanks and Advance Apologies if I sounded pushy for information.

Answer: 

First time encounter of such question after so many rounds of work. Would have walk off from this job. Anyway, on second thought it is also very valid. So we reattached herewith a "normal" circumstances of "the detailed steps and procedures and what can I expect from this entire engagement".

1. Have breakfast then go to your house
2. Read your bazi
3. Audit your great external
4. Audit your internal
5. Audit your room
6. Break for lunch
7. Internal discussion
8. Response to you regarding d FengShui
9. Discuss what to do next
10. Set out for your house
11. Job done. Collect fee and reimbursable. Complete stage audit, recommendation and setting out.
12. Sent us back to hotel
13. You may join us for dinner
14. End of day 1
15. Will email you date time of renovation if require
16. When completed, our representative will come to re-verify setting out. Then you pay the final installment plus reimbursable if any.

Your rights - Either party may terminate our services at any point or stages as and may be warranted.